Akoriva · Basic 2–9
Contact and support
Tell us where you need help so your request reaches the right place.
School accounts and results
Parents, learners and teachers: ask your school administrator about invitations, assigned classes, marks, report publication and portal permissions.
Parent & learner portalAkoriva service support
Signed-in school staff can use the Support button in the workspace to create a ticket and follow replies. For sign-in, billing or privacy questions, email the support address below.
support@akoriva.comPrepare a support request
Include your school code, the screen name, whether you use Web, Android or Windows, the app version where available, and the exact error. For payments, include the transaction reference. Share screenshots only after removing learner details you do not need to disclose.
This opens your email application. Nothing is submitted until you send the email. Never share a password, invitation token or access token.